Business Analyst Resume Example
Business analyst resumes must show you bridge the gap between business needs and technical solutions. This example demonstrates requirements gathering, process improvement, and stakeholder communication skills that BA hiring managers evaluate.
# Robin Nguyen **Business Analyst** | Atlanta, GA | robin.nguyen@email.com | (555) 678-9012 [linkedin.com/in/robinnguyen](https://linkedin.com/in/robinnguyen) ## Summary Business analyst with 4 years of experience bridging business needs and technology solutions. Expertise in requirements gathering, process optimization, and stakeholder management across financial services and healthcare. Known for translating complex business requirements into clear technical specifications. ## Experience ### Senior Business Analyst **Deloitte** | Atlanta, GA | May 2022 - Present - Led requirements gathering for $5M CRM implementation, conducting 40+ stakeholder interviews - Mapped and optimized 12 business processes, reducing order processing time from 5 days to 1 day - Created user stories and acceptance criteria for 200+ features across 4 agile teams - Facilitated UAT sessions with 30+ business users, achieving 95% first-pass acceptance rate - Developed data migration strategy for 2M+ customer records with zero data loss ### Business Analyst **Wells Fargo** | Atlanta, GA | Jun 2020 - Apr 2022 - Gathered and documented requirements for loan origination system serving 5,000+ loan officers - Created BPMN process diagrams and data flow maps used by development team of 15 - Performed gap analysis between current and target state systems, identifying 35 integration points - Built SQL-based reporting dashboards tracking KPIs for 3 business units ### Junior Business Analyst **Accenture** | Atlanta, GA | Jul 2018 - May 2020 - Supported requirements documentation for healthcare claims processing platform - Created wireframes and user stories for patient portal redesign (50K+ active users) - Conducted competitive analysis and market research for 3 product strategy engagements ## Skills **Analysis:** Requirements Gathering, Process Mapping (BPMN), Gap Analysis, Data Modeling, UAT **Tools:** Jira, Confluence, Visio, Lucidchart, SQL, Excel (advanced), Power BI, Balsamiq **Methods:** Agile/Scrum, User Stories, Acceptance Criteria, Stakeholder Management **Domains:** Financial Services, Healthcare, Insurance, Retail ## Certifications - Certified Business Analysis Professional (CBAP) — 2023 - Certified Scrum Product Owner (CSPO) — 2022 ## Education ### B.S. Information Systems **Georgia Institute of Technology** | 2014 - 2018
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Tips for Your Business Analyst Resume
- 1.Quantify process improvements: "Streamlined order workflow reducing processing time from 5 days to 1 day"
- 2.Show methodology: Agile, user stories, BPMN, gap analysis, UAT coordination
- 3.Include technical skills: SQL, data modeling, Visio, Jira — BAs need both business and tech skills
- 4.Highlight stakeholder management: "Facilitated requirements workshops with 15+ stakeholders across 4 departments"
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